Episode 31

full
Published on:

19th Jul 2023

How Can You Recruit In Hospitality With Ways That Work?

Raffles is heading to London and is making a stir!

Whether you like it shaken or stirred, Timothy R. Andrews and co-host Sarah Kettel look beyond the Singapore Sling with OWO's talented Nathan Craigie, who is heading up their recruitment drive.

Whilst being a world-renowned name has no doubt helped the hotel in it's hiring, so has it's many innovative recruitment strategies, some of which Nathan shares in this episode.

At the heart of it all, however, is that staff are treated well, fairly and have a chance to contribute to their own success as well as that of the hotel.

Nathan reveals how treating employees as important as the guests is key to the success of the hotel and that the importance of team events.

A fascinating conversation about a very traditional name has very modern and forward thinking ideas, showing why it is one of the top names in the Hotel industry.

Unfortunately we would like to apologise for the audio issue affecting our guest and hope it doesn't hamper what is ultimately a very fascinating and insightful episode.

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More information on Nathan Craigie can be found at:


Linkedin


Raffles London at the OWO


Jobs at Raffles



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Timothy put the Kettel on is Co-hosted by:


Timothy R. Andrews

Sarah Kettel



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Editing & Visuals by: Timothy R Andrews


Theme Tune: "Mandarin & Chocolate" by Doriane Woo


Feat voiceover artist, Lara Rathod


Sound Effects by: Epidemic Sound

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About the Podcast

Talking Hospitality podcast
This fun, informative podcast brings experts together with a recruiter, a chef & a cake artiste talking Hospitality and industry related wide-ranging topics & solutions: from mental health; sobriety to attracting, hiring & retention of staff.
Welcome to Talking Hospitality, where we’re all about real conversations, fresh insights, and actionable solutions for today’s hospitality leaders. Whether you’re managing a restaurant, running a hotel, or leading a team in hospitality, this podcast brings together industry pros with one goal: to help you tackle challenges, stay ahead of trends, and lead with confidence.

Hosted by Timothy R Andrews, Tracey Rashid, and Joe McDonnell, each episode dives into hot topics—think recruitment strategies, mental health, sustainability, tech innovations, and more. But we don’t stop at identifying issues; we’re all about finding solutions that work. Our guests aren’t here to vent—they’re here to provide practical advice, tips, and strategies that you can put into practice immediately.

With a mix of industry insights, real-life examples, and solutions-focused discussions, Talking Hospitality is here to support and empower hospitality professionals who are looking to make a positive impact. Perfect for those with packed schedules, each episode is designed to offer maximum insight in a short, engaging format.

Support the podcast by purchasing hospitality e-learning courses from Educating Hospitality or by buying us a coffee—every little helps us keep the valuable content coming!

So, if you’re ready to boost your hospitality skills and gain fresh perspectives from industry experts, hit play and join the conversation.

About your host

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Timothy Andrews